Frequently Asked Questions on Hotel Reservations, FAQ, Faqs, Booking

How do I reserve my hotel/vacation room?
The reservation process that we have established is very simple and allows you to book real time availability. Please select the destination location for hotel and vacation properties. You will see multiple suppliers. Click on each supplier and choose the hotel and the supplier. Once you have selected a lodging property, please follow these steps…

Input the arrival date, departure date, # of adults and then click Check Availability

Choose the rate that best fits your needs and then click Reserve

Please read all additional rules pertaining to this reservation including the cancellation policy.

Complete the entire Reservation Today Secure Reservation Booking Form and click Make Reservation (only click once to avoid duplicate reservations)

Once this is complete, a confirmation number will appear on your screen and a confirmation Email will be sent to you at the Email address provided in the Customer Information Form.

Please Note the supplier, it is posted on top ... Powered by Lodging, IAN...

Reservation Process may vary from supplier to supplier.

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When do I have to include my credit card number?
Different suppliers have different policies, generally you will be required to submit a credit card number at the time of booking. Your credit card number is needed to hold your reservation. Your credit card will not be charged until you check into the hotel unless the room type you selected requires a deposit or full pre-payment. For your security most of our partners utilize a second server which encrypts the credit card number, coding it into a non-usable form.

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What is the cancellation policy on my hotel?
This depends on the hotel you are staying and the lodging supplier. Some suppliers won't let you cancel a reservation. Please read the cancellation policy before making a reservation.

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My card number is correct, but the lodging supplier is not accepting it. Why?
There are a few possibilities:

Your card type is not accepted at the hotel.

The card expiration date precedes the reservation arrival date.

You have reached your credit limit.

There is a computer error in which you can wait and attempt your reservation at a later time.

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Is it safe to use my credit card?
Yes it is perfectly safe to use your credit card - All our Partners uses secure socket layers, encryption techniques and firewalls to safeguard all of your personal information.

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What is a guarantee policy - what does this mean?
Some suppliers are very confident about the prices that they guarantee you that they will either match or refund you the full price difference if you find the same room type cheaper elsewhere on the internet. Please read the fine lines of the guarantee policy before making the reservation.

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How do I cancel?
Cancellation Procedure differs from Suppliers to Supplier.

Generally to cancel your hotel reservation, just refer to your confirmation email. This email contains your Itinerary number as well as a URL that links you to our cancellation web page.

Click on the URL, You then enter Itinerary Number; Confirmation Number and email address - press Cancel this Reservation button and your cancellation confirmation will be emailed to you.

Please read the cancellation policy before making a reservation as some suppliers won't let you cancel a reservation.

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Can there be more than two adults in the room?
Many hotels will allow additional adults and/or children to stay in rooms at a charge. This may be listed in hotel information page. Most hotels have a limit as to how many people stay in a room so please ensure your reservation correctly reflects the number of people staying.

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What type of facilities are available?
Hotel facilities are described in the Hotel Info section together with specific information on services.

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Is there a shuttle bus?
Many hotels offer shuttle bus service to/from the airport. This will be detailed on the Hotel Information page. If this service is offered, there is usually a charge payable directly on the bus.

If the hotel does not provide shuttle services please click here for Private Shuttle Services

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Florida Hotels